Documentation Index
Fetch the complete documentation index at: https://docs.btsscorp.com/llms.txt
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Why Adjust Timeouts?
Different environments have different SLAs. Some customers need aggressive cancellation to protect shared resources, while others need to allow long-running reports. Koala Studio lets you tune both app-side and Oracle request timeouts.Query Timeout
- Default: 5 minutes.
- Change under Settings → Query Execution.
- When the limit is reached, Koala cancels the request and shows a timeout error. Increase it if you routinely run heavy OTBI queries.
Export Timeout
- Applies when exporting large result sets to CSV/XLSX.
- Default matches the query timeout; extend it if you export millions of rows.
Idle Session Timeout
- Configure how long inactive tabs keep connections alive before Koala releases them.
- Lower values reduce load on Oracle but may require reconnecting when returning to a tab.
Tips
- Coordinate with your Oracle administrators—app-side timeouts should be slightly below server-side ones so Koala handles the cancellation gracefully.
- If you consistently hit timeouts, consider refining your SQL or leveraging filters before exporting entire datasets.