> ## Documentation Index
> Fetch the complete documentation index at: https://docs.btsscorp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Logging & Diagnostics

> Collect logs to troubleshoot Koala Studio

## Viewing Logs

* Open Settings → **Logging & Diagnostics** or use the profile menu → **View Logs**.
* Renderer logs include editor events, query status, and UI actions.
* Main-process logs capture installer events, file-system operations, and SSO helper events.

## Log Levels

* **Normal** – default; logs warnings and errors.
* **Verbose** – adds info-level messages useful when working with Support.
* **Debug** – only enable when Support requests it; may include extra network details.

## Exporting Logs

1. Go to **Settings → Logging & Diagnostics**.
2. Click **Export logs**.
3. Choose a destination; Koala zips recent logs for easy sharing with BTSS Support.

## Additional Diagnostics

* Enable **Telemetry** (if your org allows it) to help BTSS monitor crash/update rates.
* Toggle **Capture network traces** when troubleshooting SSO or Koala Cloud connectivity; Koala stores the trace alongside logs and clears it after export.